For all returns, please email us at firstname.lastname@example.org and include your order number, item(s) being returned and reason. Once we receive your request, we will reply within 24 hours with approval and/or any further instructions.
Upon approval, merchandise must be returned to us within 10 days of receipt by customer, and must not be worn, altered or washed, with tags still attached.Customer shall ship the merchandise to us using a traceable, insured shipping method, as we cannot accept responsibility for lost or damaged shipments sent to us.
All approved returns can be shipped to:
- Prette LLC - Returns
- 8455 Beverly Blvd, Suite 508
- Los Angeles, CA 90048
Upon receipt of the returned item(s), please allow up to seven (7) business days to process the return and refund the merchandise cost and sales tax, if applicable. Shipping costs cannot be refunded.
Please note, any merchandise on sale at time of purchase, labeled as "limited edition" and/or any bodysuit(s) cannot be returned, as those sales are final.
All international orders are final; no returns accepted.